Capability design
The org chart is not the operating model.
Clarify which capabilities belong inside, which can remain flexible and which current partners are actually contributing to the commercial agenda.
The business problem
Why this work matters.
Teams often accumulate employees, agencies, freelancers and technology one need at a time. The result is duplicated effort, missing ownership and a large coordination tax.
The work
- Capability and capacity assessment
- Role and ownership design
- Agency and vendor review
- Build / buy / borrow / automate decisions
- Transition roadmap
What better looks like
- 01Clearer accountability
- 02Lower coordination cost
- 03Capabilities matched to priorities
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